For creators

Influencer FAQ

Plain-English answers to the questions creators ask most about fees, payouts, cancellations, chargebacks, and exclusivity on Ads Online — no legalese required.

Start your creator profile See what creators get

FAQ

Your contract, in plain English.

These answers summarize the platform agreements for convenience — they aren’t legal advice or a contract. The binding documents are the Terms of Service, the Payment Terms, the P2P Agreement, and the Order Documents for your specific bookings — if anything here conflicts with them, they control.

Questions about your situation? Email legal@adsonline.agency.

See current pricing

Fees & payouts

Cancellations & milestone payments

Chargebacks & clawbacks

Exclusivity & off-platform deals

Ending your platform relationship

Ready to get organized?

Whether you're selling ad spots or buying them, Ads Online makes it simple.

I'm a Creator I'm an Advertiser

For creators

Influencer FAQ

Plain-English answers to the questions creators ask most about fees, payouts, cancellations, chargebacks, and exclusivity on Ads Online — no legalese required.

Start your creator profile See what creators get

FAQ

Your contract, in plain English.

Questions about your situation? Email legal@adsonline.agency.

See current pricing

Fees & payouts

Cancellations & milestone payments

Chargebacks & clawbacks

Exclusivity & off-platform deals

Ending your platform relationship

Ready to get organized?

Whether you're selling ad spots or buying them, Ads Online makes it simple.

I'm a Creator I'm an Advertiser

Influencer FAQ

Your contract, in plain English.

Fees & payouts

What exact percentage or dollar fee is deducted from my payout on a Basic Track booking?

Is the advertiser charged an additional fee or markup, and how much?

Are Stripe, card-processing, payout, and chargeback fees included in the Platform Fee or charged separately?

Can you show an example of the advertiser’s total payment and my net payout on a $1,000, $5,000, and $10,000 booking?

What is my agreed payout under the Premium Track, and will I be told the total amount charged to the advertiser?

Cancellations & milestone payments

Is the Platform Fee charged on the 25% or 50% cancellation payment, and at what rate?

Chargebacks & clawbacks

Who pays ordinary credit-card processing and chargeback fees?

Can a payout be clawed back after it has already been transferred to me?

Exclusivity & off-platform deals

Does the 12-month exclusivity apply to advertisers I already had a relationship with before joining?

Does the exclusivity apply to completely different services or campaigns negotiated independently?

What is the exact dollar amount of the “maximum Platform Fee or markup” used for the circumvention penalty?

Ending your platform relationship

Can either party terminate the platform relationship without affecting already-completed bookings?

Ready to get organized?

Influencer FAQ

Your contract, in plain English.

Fees & payouts

What exact percentage or dollar fee is deducted from my payout on a Basic Track booking?

Is the advertiser charged an additional fee or markup, and how much?

Are Stripe, card-processing, payout, and chargeback fees included in the Platform Fee or charged separately?

Can you show an example of the advertiser’s total payment and my net payout on a $1,000, $5,000, and $10,000 booking?

What is my agreed payout under the Premium Track, and will I be told the total amount charged to the advertiser?

Cancellations & milestone payments

Is the Platform Fee charged on the 25% or 50% cancellation payment, and at what rate?

Chargebacks & clawbacks

Who pays ordinary credit-card processing and chargeback fees?

Can a payout be clawed back after it has already been transferred to me?

Exclusivity & off-platform deals

Does the 12-month exclusivity apply to advertisers I already had a relationship with before joining?

Does the exclusivity apply to completely different services or campaigns negotiated independently?

What is the exact dollar amount of the “maximum Platform Fee or markup” used for the circumvention penalty?

Ending your platform relationship

Can either party terminate the platform relationship without affecting already-completed bookings?

Ready to get organized?